Heinz Aesthetics LLC

Privacy Policy

Heinz Aesthetics LLC (“Heinz Aesthetics LLC,” “we,” “us”) respects your privacy. This policy explains what Heinz Aesthetics LLC collects, how that information is used, and how to reach us.

This page covers the website and text messages. Medical information is described in the HIPAA Notice of Privacy Practices. Video visits are described in the Telehealth Informed Consent and the Terms of Use.

Effective October 27, 2026. Heinz Aesthetics LLC is located at 760 Currency Circle, Suite B, Lake Mary, FL 32746.

Who this covers

This policy applies to information collected by Heinz Aesthetics LLC when you visit heinzaesthetics.com, book an appointment, visit the clinic, call or email us, or opt in to text messages.

Information we collect

• Identity and contact details you give us, such as your name, email address, and phone number.
• Your mobile number, when you provide it while booking online, in the clinic, or by texting us.
• Your opt-in and opt-out choices for text messages, and the messages you exchange with us.
• Appointment, booking, and care information you provide so we can schedule and perform services.
• Technical information such as browser type and pages visited on our website.

How we use information

• To schedule visits and to send appointment reminders, confirmations, follow-ups, and customer care messages when you have opted in to texts.
• To provide the services you request and to respond when you call, text, or email.
• To operate, secure, and improve our website and the clinic.

SMS and mobile information

This section describes the text-message program of Heinz Aesthetics LLC. The program name is Heinz Aesthetics appointment & customer care texts. Messages are appointment reminders, confirmations, follow-ups, and customer care.

What we collect. When you opt in, Heinz Aesthetics LLC collects your mobile phone number, the fact that you consented, the date and method of that consent, and the text messages exchanged with you. We also keep your opt-out if you reply STOP.

How we use it. Heinz Aesthetics LLC uses that information only to send the appointment and customer care texts you agreed to, and to honor STOP and HELP requests. Message frequency varies. Message and data rates may apply.

How you opt in. On this website, the appointment request form at https://heinzaesthetics.com/injectables includes a consent box that is unchecked until you check it. Checking that box is your agreement to receive appointment and customer care text messages from Heinz Aesthetics LLC at the number you provide. When you book online or in the clinic, you can opt in the same way: the consent choice starts unchecked, and the same disclosures are shown before you agree. Giving a phone number, booking a visit, or receiving care does not opt you in. Consent to texts is not required to book or to receive care.

You may cancel at any time by replying STOP. For help, reply HELP or contact Heinz Aesthetics LLC at (407) 279-1789 or scott@heinzaesthetics.com. The full program terms are in the Terms of Use at https://heinzaesthetics.com/terms-of-use and at https://heinzaesthetics.com/sms-terms.

Mobile phone numbers and SMS opt-in consent will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing

Heinz Aesthetics LLC does not sell your personal information. We do not share mobile numbers or text-message opt-in consent with third parties or affiliates for their marketing. We may disclose other information when you ask us to, when needed to provide a service you requested, or when the law requires it. The SMS limits in the section above always apply to mobile numbers and opt-in consent.

Your choices

Reply STOP to cancel text messages. Reply HELP for help. You may also call or email Heinz Aesthetics LLC and ask us to update or delete the contact details you provided. Booking or receiving care does not require you to opt in to texts.

Contact

Questions about this privacy policy, or about the information Heinz Aesthetics LLC holds, can be sent to customer care: